gahorouter User Service Agreement
Version: v1.0
Release Date: June 1, 2026
Effective Date: June 1, 2026
Welcome to the gahorouter platform (hereinafter referred to as "the Platform"). Before registering, logging in, or using the Platform's services, please carefully read and fully understand the entire contents of this gahorouter User Service Agreement (hereinafter referred to as "this Agreement"). By registering, logging in, or otherwise using the Platform's services, you are deemed to have read, understood, and agreed to be bound by all the terms of this Agreement. If you do not agree with any term of this Agreement, please do not register for or use the Platform's services.
Chapter 1 General Provisions
1.1 This Agreement is entered into between you (hereinafter referred to as the "User") and [Company Name] (hereinafter referred to as "the Company" or "we") regarding the use of the Platform's services and related matters. The Company is duly registered and established within the People's Republic of China and is the operating entity and service provider of the Platform.
1.2 gahorouter is an artificial intelligence model aggregation and routing service platform that provides users with unified multi-model access services. The Platform itself is not the developer or trainer of artificial intelligence models, but rather serves as an intermediary service layer, providing users with a unified entry point for model invocation, intelligent routing, usage management, and related value-added services.
1.3 The Platform provides services only to enterprise users and does not provide services to individual consumers. Based on enterprise scale and operating model, the Platform classifies enterprise users into the following four categories. Users shall truthfully select the enterprise user type that matches their organization's actual situation at the time of registration, and update it promptly when significant changes occur in organizational scale:
| Enterprise User Type | Applicable Scope | Typical Scenarios |
|---|---|---|
| One-Person Company (OPC) | An enterprise entity wholly owned or actually controlled by a single natural person, with a team size of no more than 5 people | Sole proprietorships / individual proprietorships registered by independent developers, freelancer studios |
| Small Enterprise | Enterprises with a team size of 6--50 people, or annual revenue not exceeding RMB 20 million | Startups, small technical teams, independent software vendors (ISVs) |
| Medium Enterprise | Enterprises with a team size of 51--500 people, or annual revenue between RMB 20 million and RMB 500 million | Growth-stage technology companies, regional industry solution providers |
| Large Enterprise | Enterprises with a team size exceeding 500 people, or annual revenue exceeding RMB 500 million | Listed companies, conglomerates, China-based entities of multinational corporations |
The enterprise user type selected by the user will affect the service tier, management features, and scope of technical support available to them (see Chapter 2 for details). The Company reserves the right to review the type selected by the user and to require supporting documentation.
1.4 This Agreement applies to enterprise users whose registered entity or habitual residence is located in mainland China (excluding the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and the Taiwan region).
1.5 Upon completing the registration process and checking the box to agree to this Agreement, the User indicates that this Agreement is concluded and takes effect. The Company has the right to amend this Agreement as needed in response to changes in laws and regulations, regulatory requirements, or business adjustments. When material changes are made to the Agreement, the Company will notify users through platform announcements, in-platform messages, or email, and users must reconfirm their consent before continuing to use the services. If a user continues to use the Platform's services after receiving a change notice, they are deemed to have accepted the amended Agreement.
1.6 Key terms in this Agreement are defined as follows:
(1) "the Platform": Refers to the gahorouter platform operated by the Company, with the website gahorouter.com, including but not limited to the web client, API interfaces, and related client tools.
(2) "Model": Refers to the various artificial intelligence large language models and other AI models available for invocation through the Platform, including but not limited to various large language models provided by domestic model service providers.
(3) "Model Service Provider": Refers to the third-party vendor or institution that develops, trains, or operates a specific model.
(4) "Channel": Refers to the different channel tiers used by the Platform when providing model invocation services to users; the specific channel names and descriptions are subject to the Platform's actual display.
(5) "Third-Party Channel": Refers to a model invocation channel provided by the Platform through a third-party intermediary service provider, via a non-direct connection to the model's original manufacturer.
(6) "Token": Refers to the smallest unit of measurement when a model processes text, serving as the basic basis for the Platform's billing.
(7) "Credits": Refers to the billing unit displayed by the Platform for users in mainland China. Users obtain credits by topping up in RMB, which are used to pay for model invocation fees.
(8) "Tenant": Refers to the enterprise or organizational account entity registered on the Platform, which can manage its subordinate user accounts.
Chapter 2 Service Content and Scope
2.1 The Platform provides users with the following services:
(1) Unified multi-model access: Through a unified API interface and platform interface, providing users with invocation services for a variety of artificial intelligence models;
(2) Intelligent routing: Intelligently allocating the optimal model and channel based on factors such as user request characteristics, model load, and availability;
(3) Usage management: Providing functions such as Token usage statistics, bill inquiries, and quota management;
(4) Other value-added services: Including but not limited to model performance comparison, invocation log queries, and other features launched by the Company from time to time.
2.2 The models provided by the Platform are developed, trained, and operated by different model service providers. Different models are subject to different data processing rules, usage restrictions, and terms of service. Before using a specific model, the User shall understand and comply with the usage norms of the corresponding model service provider.
2.3 The Platform provides differentiated service tiers based on enterprise user type, with differences in available features, technical support, management capabilities, and service guarantees, specifically as follows:
| Service Dimension | One-Person Company (OPC) | Small Enterprise | Medium Enterprise | Large Enterprise |
|---|---|---|---|---|
| Model Invocation | All available models | All available models | All available models | All available models |
| Concurrency Limit | Basic concurrency quota | Standard concurrency quota | High concurrency quota | Custom concurrency quota |
| Sub-Account Management | Up to 3 | Up to 20 | Up to 100 | Unlimited |
| Technical Support | Ticket support (business days) | Ticket + email support | Ticket + email + instant messaging | Dedicated account manager + 7×24 support |
| SLA Availability | 99.0% | 99.5% | 99.9% | Custom SLA (separate agreement available) |
| Billing & Reports | Basic usage reports | Standard usage reports | Multi-dimensional analytical reports | Custom reports + API data export |
| Billing Method | Prepaid (credit top-up) | Prepaid (credit top-up) | Prepaid / postpaid (monthly settlement) | Prepaid / postpaid / annual contract |
The specific parameters and prices of each service tier are subject to the Platform's actual display. The Company reserves the right to adjust the content of service tiers as needed for business development.
2.4 Affected by factors such as laws and regulations, regulatory policies, policy changes of upstream model service providers, compliance assessment results, and technical factors, the range of models available on the Platform may be dynamically adjusted. The Company has the right to add, suspend, or remove specific models or channels based on the foregoing factors, and will notify users by reasonable means.
2.5 The services provided by the Platform do not include: the development and training of artificial intelligence models, professional consulting services, data storage and backup services (except as expressly committed by the Platform), and other services not expressly listed by the Platform.
Chapter 3 Account Registration and Management
3.1 Users shall truthfully fill in and submit registration information in accordance with the guidance on the Platform's registration page. The registration information required for different enterprise user types is as follows:
(1) One-Person Company (OPC): Enterprise name (or individual proprietorship trade name), enterprise user type, mobile phone number, email address, contact person's name;
(2) Small Enterprise: Enterprise name, unified social credit code, enterprise user type, mobile phone number, email address, contact person's name and title;
(3) Medium Enterprise: Enterprise name, unified social credit code, enterprise user type, mobile phone number, email address, contact person's name and title, enterprise scale information;
(4) Large Enterprise: Enterprise name, unified social credit code, enterprise user type, mobile phone number, email address, contact person's name and title, enterprise scale information. Large enterprise users may apply for a dedicated onboarding process.
The User warrants that the registration information submitted is true, accurate, complete, and lawful, and will update it promptly when the information changes. The User shall bear all consequences arising from the User's provision of false, inaccurate, or incomplete registration information.
3.2 The User shall properly safeguard their account and password (including but not limited to credentials such as the API Key), and shall not transfer, lend, or rent the account, password, or API Key to a third party for use. Losses caused by account theft or password leakage due to the User's own poor safekeeping shall be borne by the User.
3.3 When the User discovers security issues such as abnormal logins or unauthorized use of the account, they shall immediately notify the Company. After receiving the notice, the Company will take reasonable measures to address it, but the Company shall not be liable for losses that occurred before such measures were taken.
3.4 Relationship between tenants and users: An enterprise tenant may create and manage multiple user accounts on the Platform (the maximum number of sub-accounts depends on the enterprise user type; see Article 2.3 for details), and the tenant bears management responsibility for the usage behavior of its subordinate user accounts. The tenant shall ensure that its subordinate users comply with this Agreement and related rules. Medium and large enterprise tenants may set up department-level permission groups to independently manage the usage, available models, and budgets of different departments.
3.5 The Company has the right to review registration information. For accounts that do not meet the registration conditions or that provide false information, the Company has the right to refuse registration or to suspend or cancel the relevant accounts.
3.6 If a user wishes to cancel their account, they may do so through the cancellation function provided by the Platform or by contacting customer service (support@gahorouter.com). After the account is canceled, the User's relevant rights and interests will be handled in accordance with the Company's account cancellation rules.
Chapter 4 User Obligations and Usage Restrictions
4.1 When using the Platform's services, the User shall comply with the relevant laws and regulations of the People's Republic of China, including but not limited to the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and the Personal Information Protection Law of the People's Republic of China.
4.2 The User shall not use the Platform to engage in the following activities:
(1) Producing, copying, publishing, or disseminating information containing the following content: content opposing the basic principles established by the Constitution; content endangering national security, divulging state secrets, subverting state power, or undermining national unity; content damaging national honor and interests; content inciting ethnic hatred or ethnic discrimination or undermining ethnic unity; content undermining national religious policy or promoting cults and feudal superstition; content spreading rumors, disrupting social order, or undermining social stability; content disseminating obscenity, pornography, gambling, violence, murder, terror, or abetting crime; content insulting or defaming others or infringing upon the lawful rights and interests of others; and other content prohibited by laws and administrative regulations;
(2) Using the Platform to generate false information, deepfake content, or other content that may mislead the public;
(3) Using the Platform to engage in any activity that infringes upon the intellectual property rights, trade secrets, or other lawful rights and interests of others.
4.3 The User shall not take any measures to circumvent the regional restrictions, account restrictions, model access restrictions, or other technical protection measures set by the Platform, including but not limited to using tools such as proxies or VPNs to evade regional detection, or falsifying identity information to obtain unauthorized model access.
4.4 The User shall not submit the following high-risk content to the Platform:
(1) Information involving state secrets or that should be kept confidential by law;
(2) Information involving important data (as defined by the Data Security Law and related provisions);
(3) Personal information without the lawful authorization of the information subject, especially sensitive personal information;
(4) Other content that may pose significant risks to national security, the public interest, or the lawful rights and interests of others.
4.5 The User shall not engage in the following actions against the Platform:
(1) Reverse engineering, decompiling, disassembling, or otherwise attempting to obtain the source code of the Platform's software, systems, or interfaces;
(2) Conducting stress testing, penetration testing, or security scanning of the Platform without the Company's written permission;
(3) Maliciously invoking the Platform's interfaces at high frequency, or taking any action that may affect the normal operation of the Platform;
(4) Exploiting vulnerabilities or defects in the Platform to obtain improper benefits;
(5) Crawling, collecting, or copying the Platform's data or content without authorization.
4.6 If the User violates the provisions of this chapter, the Company has the right to take measures such as warnings, feature restrictions, service suspension, and account bans depending on the severity of the circumstances, and has the right to require the User to compensate for all losses caused to the Company as a result. Where it constitutes a violation of law or a crime, the Company has the right to report to the relevant authorities and cooperate with the investigation.
Chapter 5 Special Terms for Model Services
5.1 The models provided by the Platform are developed and operated by different model service providers, and the use of each model is subject to the terms of use and policies of the corresponding model service provider. Before using a specific model, the User shall understand and agree to comply with the relevant terms of that model service provider.
5.2 Some of the models provided by the Platform may be provided through third-party channels (i.e., non-direct connection to the model's original manufacturer). The service quality, stability, and data processing methods of model services provided through third-party channels may differ from those of direct connections to the original manufacturer. The Platform will indicate the channel type in the service interface, and the User shall select the appropriate channel tier according to their own needs.
5.3 The Platform will indicate the following information to users for each available model:
(1) The name of the model service provider;
(2) Whether it is provided through a third-party channel.
The User shall, on the basis of fully understanding the above information, independently decide whether to use a specific model.
5.4 The User shall truthfully fill in their resident region information at the time of registration. The Platform will determine the range of models available to the User based on the region information declared by the User. The User shall bear all legal consequences arising from obtaining unauthorized model access due to falsely reporting region information.
5.5 The Company reserves the right to adjust the range of available models at any time based on changes in laws and regulations, regulatory requirements, or compliance assessment results, including but not limited to adding, suspending, or removing specific models.
Chapter 6 Billing and Payment
6.1 The Platform charges model invocation service fees based on Token measurement. The Token unit price may differ for different models and different channel tiers; the specific prices are subject to the pricing page actually displayed by the Platform.
6.2 The Platform uses credits as the billing unit. Users obtain credits by topping up in RMB, and credits are used to pay for model invocation fees. The Company reserves the right to adjust the credit exchange ratio based on factors such as operating costs, and will notify users in advance before any adjustment.
6.3 Different enterprise user types are subject to different billing and payment methods:
(1) One-Person Company (OPC) and Small Enterprise: A prepaid model is adopted, with credits obtained through online top-up. Various online payment methods provided by the Platform and redemption code top-ups are supported;
(2) Medium Enterprise: May choose either the prepaid (credit top-up) or postpaid (monthly settlement) model. Users who choose the postpaid model must pass a qualification review and sign a supplementary agreement; the settlement cycle is a calendar month, bills are issued within the first 5 business days of the following month, and the User shall complete payment within 15 calendar days of receiving the bill;
(3) Large Enterprise: May choose the prepaid, postpaid (monthly settlement), or annual contract model. Annual contract users may enjoy custom pricing and dedicated settlement terms, subject to the independent service contract signed by both parties.
6.4 Users may also redeem credits through redemption codes issued by the Company, or obtain credits through promotional activities or partner channels launched by the Company from time to time.
6.5 The Platform provides users with a transparent bill inquiry function, where users can view the following in the platform management console:
(1) Token consumption details for each invocation;
(2) Usage statistics aggregated by time period;
(3) Top-up and consumption records;
(4) Current balance information.
6.6 When a user's account balance is insufficient, the Platform has the right to suspend services to that user. The User shall top up promptly to restore service. The Company shall not bear any liability for service interruptions caused by insufficient balance.
6.7 If a user's account balance is insufficient and no top-up has been made for more than 180 calendar days, the Company has the right to downgrade the account or restrict the use of certain features.
6.8 In principle, credits that have been topped up do not support refunds or withdrawals, unless otherwise provided by laws and regulations or otherwise agreed in the Company's refund policy. Where the refund conditions are met, the Company will process refund applications according to the following rules:
(1) A handling fee will be charged by default at the time of refund to cover payment channel fees and platform operating costs, with the specific ratio subject to the Company's refund policy;
(2) The actual refund amount is the unconsumed balance after deducting the above handling fee; if the amount after deducting the handling fee is zero or negative, no refund will be issued;
(3) The refund will be returned via the original route to the payment account used by the User when topping up.
If the User has any questions or objections regarding the refund rules, they may contact us through the following means to negotiate a resolution:
- Email: support@gahorouter.com
- Platform website: gahorouter.com
6.9 The Company has the right to adjust the prices of each model and channel tier based on factors such as market conditions and operating costs. Price adjustments will be announced on the Platform in advance, and the adjusted prices will apply to new invocations after the announcement takes effect.
Chapter 7 Intellectual Property
7.1 The intellectual property rights of the input content (Prompt) submitted by the User through the Platform belong to the User (or to the rights holder from whom the User has lawfully obtained authorization). The User warrants that the input content submitted does not infringe upon the intellectual property rights or other lawful rights and interests of any third party.
7.2 The ownership of the intellectual property rights of the output content generated by a model based on the User's input is determined according to the following rules:
(1) Where the terms of use of the relevant model service provider expressly stipulate the ownership of intellectual property rights of the output content, such stipulation shall prevail;
(2) Within the scope permitted by laws and regulations and the terms of the model service provider, the User may reasonably use the model output content, but the User shall independently judge the legality, accuracy, and applicability of the output content;
(3) The model output content may be identical or similar to the output content of other users, and the Company does not guarantee the uniqueness or originality of the output content.
7.3 The intellectual property rights of the Platform's software, technology, interface design, trademarks, logos (including but not limited to "gahorouter"), and related documents belong to the Company and are protected by the intellectual property laws and regulations of the People's Republic of China. Without the Company's written permission, no one may copy, modify, disseminate, or otherwise use the foregoing intellectual property.
7.4 The User shall not remove, conceal, or modify any intellectual property notice, copyright mark, or other rights mark on the Platform.
Chapter 8 Disclaimers and Limitation of Liability
8.1 Model output content is automatically generated by artificial intelligence models and does not represent the views, positions, or recommendations of the Company. Model output content does not constitute any professional advice, including but not limited to legal advice, medical advice, financial advice, investment advice, etc. The User should not use model output content as the sole basis for professional decision-making, and the User shall bear the consequences arising from reliance on model output content.
8.2 The service quality, stability, and data processing compliance of model services provided through third-party channels may differ from those of direct connections to the model's original manufacturer. The Company will make reasonable efforts to ensure the service quality of third-party channels, but does not make any express or implied warranty as to the service quality, availability, or security of third-party channels.
8.3 Where the Platform's services are adjusted, interrupted, or terminated due to policy changes, service interruptions, price adjustments, or other reasons not attributable to the Company on the part of upstream model service providers, the Company shall not bear liability for breach of contract, but will make reasonable efforts to notify users promptly and assist users in making adjustments.
8.4 Where the Platform's services are interrupted or cannot be normally provided due to force majeure (including but not limited to natural disasters, war, terrorist attacks, government actions, network attacks, telecommunications failures, etc.), the Company shall not be liable, but shall restore services as soon as possible after the force majeure event is eliminated.
8.5 The Company has the right to remove, suspend, or adjust specific models or channels at any time based on compliance requirements, risk control, or service stability considerations. If a third-party channel poses compliance risks, stability risks, or service risks arising from upstream policy changes, the Company has the right to immediately cut off, replace, or remove that channel without prior notice to the User.
8.6 If the User violates the provisions of this Agreement or relevant laws and regulations, the Company has the right to take the following measures depending on the severity of the circumstances:
(1) Sending a warning notice;
(2) Restricting certain features of the account;
(3) Suspending services;
(4) Permanently banning the account;
(5) Reporting to the relevant competent authorities in accordance with the law.
After a user is dealt with for violations, the remaining credits in their account will be handled in accordance with the Company's relevant rules.
8.7 To the maximum extent permitted by law, the total amount of compensation liability that the Company bears to the User for the Platform's services shall not exceed the total amount of service fees actually paid by the User to the Company within the twelve (12) months prior to the occurrence of the event giving rise to the claim.
8.8 Before making material adjustments to services (including but not limited to model removal, channel changes, price adjustments, etc.), the Company will notify users in advance through platform announcements, in-platform messages, or email. Exceptions apply where immediate adjustments are required due to urgent compliance requirements or security incidents.
Chapter 9 Dispute Resolution and Miscellaneous
9.1 The conclusion, validity, interpretation, performance, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (excluding conflict-of-law rules).
9.2 For any dispute arising from or in connection with this Agreement, both parties shall first seek to resolve it through friendly negotiation. If negotiation fails, either party has the right to file a lawsuit with the people's court of competent jurisdiction at the Company's location.
9.3 If any clause of this Agreement is determined to be invalid or unenforceable by a court or arbitration institution of competent jurisdiction, it shall not affect the validity of the other clauses, which shall remain valid and binding.
9.4 The Company reserves the right to amend this Agreement based on changes in laws and regulations, regulatory requirements, or business development needs. The amended Agreement will be published on the Platform, and users will be notified through one or more of the following means:
(1) Platform announcement;
(2) In-platform message notification;
(3) Email sent to the user's registered email address;
(4) SMS notification.
Material clause changes will take effect 5 calendar days after publication, so that users can fully understand the changes.
9.5 Notices under this Agreement, unless otherwise stipulated in this Agreement, may be delivered through platform announcements, in-platform messages, email (sent to the user's registered email address), or SMS (sent to the user's registered mobile phone number). Notices sent by electronic means are deemed delivered upon successful transmission.
9.6 If the User has any questions or comments about this Agreement, they may contact the Company through the following means:
- Email: support@gahorouter.com
- Platform website: gahorouter.com
9.7 This Agreement constitutes the complete agreement reached between the two parties regarding the use of the Platform's services, superseding all prior oral or written agreements reached between the two parties on the same matters.
9.8 The Company's failure to exercise or delay in exercising any right under this Agreement does not constitute a waiver of that right; a single or partial exercise of any right does not preclude further exercise of that right or other rights.
[Company Name]
Release Date: June 1, 2026
Effective Date: June 1, 2026